Legal

Data Deletion Instructions

Effective date: August 7, 2026 · Versão em português

This page explains how to delete the data that SlinkDash, the profit dashboard by Slink Digital, stores about you and the services you have connected, including data obtained via Meta (Facebook), Google and Shopify. You can do it yourself from the dashboard, or ask us by email. To understand what data we collect and how we use it, see our Privacy Policy.

1. What data we store

Depending on the integrations you have connected, SlinkDash stores:

  • Account: your login email address, your name and your language preference;
  • Meta Ads: the names and identifiers of your ad accounts, campaign spend, performance metrics, and the OAuth access token;
  • Google Ads: account (customer) names and IDs, campaign cost, performance metrics, and the OAuth access token;
  • Shopify and suppliers: orders, totals, line items, fees and product costs from your connected stores;
  • Notifications: the device subscriptions for any device where you turned push notifications on.

2. Disconnect an integration (revoke access)

You can revoke SlinkDash's access at any time:

  • Inside SlinkDash: go to app.slinkdash.com, open the Integrations section in the sidebar and disconnect the service. We stop syncing new data immediately and the stored credentials (OAuth tokens) are deleted. Connecting and disconnecting are workspace owner actions;
  • Meta (Facebook): you can also remove SlinkDash under Settings & Privacy → Settings → Apps and Websites in your Facebook account. This revokes the app's access to your Meta data;
  • Google: revoke access at myaccount.google.com/permissions.

Disconnecting stops collection and deletes the credentials, but historical data already synced (for example, daily campaign spend) remains in your dashboard so your profit history stays accurate. To delete that too, follow section 3 or section 4.

3. Delete your account from the dashboard

This is the fastest route, and it doesn't depend on us:

  • Go to app.slinkdash.com, open Settings in the sidebar and scroll to the Danger Zone;
  • Confirm the deletion. The account is deactivated straight away and can no longer reach the Service;
  • After 30 days, everything listed in section 5 is permanently erased from our systems;
  • Changed your mind inside those 30 days? Sign in again and press restore. Everything comes back as it was.

If you are the workspace owner, the deletion takes the whole workspace with it: every store, order, integration and setting, for every member. If you joined by invitation, it removes only your own account, and the workspace stays with its owner.

4. Request deletion by email

If you would rather we did it, or you only want to erase the data from one specific integration, send an email to:

Email: [email protected]
Subject: "Data deletion request"

In your message, include:

  • The email address you use to log in to SlinkDash;
  • What should be deleted: all of your data (full account) or only the data from a specific integration (for example, only Meta Ads data).

Upon receiving your request, we will:

  • Confirm receipt by email;
  • Permanently delete the requested data from our production systems within 30 days;
  • Send you an email confirmation once the deletion is complete.

5. What gets deleted

A full deletion permanently removes:

  • Your account, with the email address and name attached to it;
  • All OAuth tokens and integration credentials;
  • All data synced from connected services (orders, costs, ad spend, metrics);
  • Notification preferences and push subscriptions.

Minimal technical records (request logs) expire automatically on short retention cycles. We may retain information only if and for as long as required by law.

6. Contact

Questions about data deletion or privacy:
Slink Digital
Email: [email protected]